How to Set Up Your Toniebox | Step-by-Step Guide

Setting up your Toniebox is quick and easy. Follow this guide to get your child's screen-free audio player ready in under 5 minutes.

Note: This guide covers the original Toniebox. If you have the new Toniebox 2 (released August 2025), it features USB-C charging, an LED ring, sleep timer, and Tonieplay interactive features, but the basic setup process remains the same.

What You'll Need

Before you begin, make sure you have:

• Your Toniebox audio player
• The Toniebox charging station
• A WiFi network (2.4 GHz)
• A smartphone or computer with internet access
• At least one Tonie figure

Step 1: Charge Your Toniebox

Place your Toniebox on the charging station and let it charge for at least 3 hours before first use. The LED on the front will glow when charging.

Tip: A full charge provides up to 7 hours of playback time.

Step 2: Create Your mytonies Account

1. Visit my.tonies.com on your phone or computer
2. Click "Sign Up" and enter your email address
3. Create a password and accept the terms
4. Verify your email address by clicking the link sent to your inbox

Your mytonies account is where you'll manage your Tonieboxes, Creative-Tonies, and family settings.

Step 3: Connect to WiFi

1. Turn on your Toniebox by pinching both ears simultaneously for 3 seconds
2. The LED will flash blue, indicating it's ready for setup
3. Pinch both ears again until you hear an audio cue
4. Visit my.tonies.com/setup on your device
5. Follow the on-screen instructions to connect your Toniebox to WiFi
6. Select your WiFi network and enter the password
7. Wait for the Toniebox to confirm connection (it will play a sound)

Troubleshooting: If your Toniebox doesn't connect, make sure you're using a 2.4 GHz WiFi network, not 5 GHz.

Step 4: Link Your Toniebox to Your Account

1. Once connected to WiFi, your Toniebox will display a unique ID
2. Enter this ID on the mytonies setup page
3. Give your Toniebox a name (like "Living Room" or "Emma's Box")
4. Assign it to a household member

Step 5: Place Your First Tonie

1. Take any Tonie figure out of its packaging
2. Place it on top of your Toniebox
3. Wait a few seconds while the content downloads
4. The audio will start playing automatically

First-time download: Each Tonie figure downloads its content the first time you place it on the box. This typically takes 30-60 seconds, though some Tonies with longer content may take up to 2 minutes.

Step 6: Learn the Basic Controls

• Pause/Play: Tap the top of the Toniebox
• Volume Up: Pinch the larger ear
• Volume Down: Pinch the smaller ear
• Skip Forward: Tilt the Toniebox forward
• Skip Backward: Tilt the Toniebox backward
• Turn Off: Remove the Tonie figure and leave idle for 10 minutes (or pinch both ears for 5 seconds)

Next Steps

Now that your Toniebox is set up, you can:

• Explore the complete Toniebox character library
• Create custom stories with library.fm for Creative-Tonies
• Compare Toniebox vs Yoto features

Frequently Asked Questions

How long does Toniebox setup take?

Setup takes about 5 minutes once your Toniebox is charged. The initial charge takes 3 hours.

Can I use a 5 GHz WiFi network?

No, Toniebox only works with 2.4 GHz WiFi networks. Check your router settings if you're having trouble connecting.

Do I need WiFi to play Tonies?

You only need WiFi for the initial download of each Tonie figure's content. After that, content is stored on the Toniebox and plays offline.

Can multiple Tonieboxes share one account?

Yes, you can link multiple Tonieboxes to the same mytonies account and manage them all from one dashboard.

What if my Toniebox won't turn on?

Make sure it's fully charged. If it still won't turn on, try a hard reset by holding both ears for 10 seconds.